A sustainable process architecture is more than a well-designed target picture – it forms the very foundation for efficiency, governance, and standardization. In this presentation, Fabian Hofer and Sonja Weingartsberger will demonstrate how Greiner has successfully established a company-wide, holistic understanding of architecture that bridges the gap between business and IT, provides room for local flexibility, and at the same time ensures global standards. They will share key insights from their journey: the successes achieved, the challenges encountered along the way, and the lessons learned in balancing strategic aspirations with operational realities. The talk will highlight why process architecture cannot be created solely on whiteboards or in conceptual frameworks, but must instead be lived and embedded in day-to-day collaboration across teams and functions. By reflecting on Greiner’s approach, the session will provide practical guidance for organizations striving to strengthen their process architecture as a backbone for digital transformation and sustainable growth.

In this session you will learn:

• How to position a process architecture as a central enabler for transformation, digitalization, and standardization
• Which roles, principles, and tools help bring architecture to life
• How Greiner overcame silos and aligned business, IT, and governance
• What lessons were learned from balancing standardization and flexibility