As businesses strive to drive efficiency and productivity, the journey from basic RPA to more advanced AI has become a strategic imperative. However, the successful integration of intelligent automation technologies requires careful consideration of the people aspect.

In this session, we will explore a roadmap for transitioning from RPA to AI-powered automation and discuss strategies for effective change management, employee training, and building a culture that embraces the transformative power of automation.

In this presentation you will learn:

• About the evolution from basic RPA to integrating AI for more complex tasks
• How to focus on the people aspect of intelligent automation, while ensuring a smooth integration between human and machine workers
• How to include strategies for change management, employee training, and building a culture that embraces automation

• What has been your biggest challenge when moving beyond RPA and/or if you haven’t done it yet what challenges have you had when deploying RPA and what lessons have you learned that may help prepare your workforce for AI?
• How to ensure employees feel included and empowered in automation initiatives?
• What change management practices work best when introducing AI-powered tools?
• What skills or mindsets are critical for building a collaborative human-machine workforce?
• How to measure the impact of intelligent automation on both performance and employee satisfaction?