Mateusz Sądaj is Transformation Lead for Process Management & Continuous Improvement at ING Hubs Poland. He drives strategic initiatives that enhance operational efficiency, foster a culture of continuous improvement, and align process excellence with business transformation. With a strong focus on innovation and collaboration, Mateusz empowers teams to rethink workflows and deliver sustainable impact.

ING Hubs Poland is one of ING's global competence centres. They improve global banking by designing and delivering technological and operational solutions, with end-to-end expertise. Their offices are located in Katowice and Warsaw. For over 20 years they have been taking up challenges and proving that they are a trustworthy competence centre. Most people fail to see how heavily modern, digital banking relies on technology and people. This is where they step in. They are experts growing the differnce and providing the bank with essential  and often unnoticed  solutions. They focus mainly on technology, cybersecurity, financial and non-financial risk, and compliance. But their company is, above all, about people who create a unique atmosphere based on relations. They act together, they inspire and support each other in achieving their goals.