Marco started his career as a Management consultant with Bain & Company and first came across the field of IT as a Founder and CIO of an Internet startup back in 2000. He joined Deutsche Telekom in 2002 and had several stations in the IT Project & Systems Integration business of Deutsche Telekom and T-Systems. Since 2018 Marco is Vice President Automation & DevOps Excellence at Deutsche Telekom Service GmbH. Marco's team provides IT solutions for the service & customer care organization of Telekom Deutschland. The focus is to drive automation & digitization projects to make things easier for it`s customers and employees in Germany by delivering agile & smart IT solutions. For example, they run one of Europe`s largest Process Automation platforms and do agile design & development for customer care applications.

The Pop in Your Job
I love this job because this job has such a tremendous impact. With our process automation solution and now with the integration of GenAI, we improve the life of our customers and our operational colleagues every day – and this way we make a huge measurable impact for the company and our way to become a digital role model.

Deutsche Telekom is one of the world's leading integrated telecommunications companies, with more than 252 million mobile customers, 25 million fixed-network lines, and 22 million broadband lines. We provide fixed-network/broadband, mobile communications, Internet, and IPTV products and services for consumers, and information and communication technology (ICT) solutions for business and corporate customers. Deutsche Telekom is present in more than 50 countries. With a staff of some 199,652 (Dec 31, 2023) employees throughout the world, we generated revenue of 112 billion Euros in the 2023 financial year.