In organizations built around standalone business units with limited central oversight, achieving operational alignment and efficiency can be complex. Success relies on aligning teams to work effectively within a matrix structure without a COO or centralized group operations. By focusing on collaboration across technology, operations, and business units, we’ll delve into strategies for managing OpEx and aligning on critical topics. Operating as a “quartet” requires a strategic approach to breaking down silos, creating alignment, and driving sustainable operational success.

In this presentation you will learn:

• How to foster alignment on key operational topics like task management and process mining in a matrixed organization without centralized operations.
• Strategies for navigating operational excellence in a matrix structure, focusing on cross-functional collaboration and coordination.
• The role of a strategic mitigator in balancing priorities and aligning operational goals across independent business units.