The automotive industry is undergoing a massive transformation, but traditional approaches often slow down progress. In this session, we will share insights from our global transformation program and how lessons from the tech industry helped us overcome roadblocks. We will discuss the key challenges we faced in accelerating change, the four principles we adopted to gain speed, and how internal stakeholders responded to this new way of working. By applying an outside-in perspective, we have reshaped our transformation strategy to be more agile, efficient, and impactful. 

In this presentation you will learn:

• How to identify and overcome common barriers to transformation in the automotive sector
• What key strategies from tech companies can be leveraged to drive speed and agility
• How to engage internal stakeholders and gain buy-in for a new transformation approach

This session will showcase how beyondbots and ZF built an AI Process Agent to deliver instant, 24/7 process guidance for employees — leveraging knowledge extracted from internal data sources — and making it available via Microsoft Teams to maximize adoption. We’ll present the business and AI architecture, outline the next development phase, and explain how minimal change-management effort led to rapid end-user adoption.

In this session, you will learn:

• How we designed an AI Agent that provides instant, context-aware process guidance in Microsoft Teams by leveraging existing documentation and AI-based reasoning
• What the underlying technical architecture and data-integration strategy look like for a no-code/low-code AI Process Agent
• How ZF achieved rapid adoption with zero training and minimal rollout effort—validating the business value of AI Agents
• What the planned evolution is for enabling the agent to trigger and execute downstream workflows in systems like Microsoft Business Central and Salesforce—moving from “smart assistance” to end-to-end process automation