Claire Schmitt is a Business Process Manager for Buisness Development at the Norma Group, specializing in optimizing processes through BPMN initiatives. She leads teams in driving business process improvements, KPI implementation and CRM strategies. Her focus is on aliging operational efficiency with strategic growth. 

NORMA Group is an international market leader in engineered and standardized joining and fluid-handling technology. With around 7,600 employees, NORMA Group supplies customers in over 100 countries with more than 40,000 product solutions. NORMA Group supports its customers and business partners in responding to global challenges such as climate change and the increasing scarcity of resources. NORMA Group’s products help reduce emissions harmful to the climate and use water more efficiently. Its innovative joining solutions are used in water supply, irrigation and drainage systems, vehicles with conventional and alternative drive systems, ships and aircraft, as well as buildings. NORMA Group generated sales of around EUR 1.2 billion in 2024. The company has a global network of 25 production sites and numerous sales offices in Europe, North, Central and South America and the Asia-Pacific region. Its headquarters are located in Maintal near Frankfurt/Main. NORMA Group SE is listed on the Frankfurt Stock Exchange in the regulated market (Prime Standard) and is a member of the SDAX.