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Speaker

Audun Refsahl

Advisor Process Development / Process Excellence, Bane Nor

"If I had an hour to chop down a tree, I would use the first 45 minutes to sharpen the axe". -Abraham Lincoln.
Audun Refsahl is a dedicated professional in the railway engineering industry, known for his focus on process improvement and safety. With a role at Bane NOR, the owner of the Norwegian railway system, Audun specializes in the work processes for signalling systems, which require SIL4 quality standards. His daily responsibilities include conducting trainings and workshops, leading work groups and improvement projects, investigating and solving complex problems, and providing audit-adjacent counselling.
Audun's passion lies in continuous improvement and helping others sharpen their metaphorical axes. He enjoys facilitating communication between workers and leaders, ensuring that improvement initiatives are effectively implemented. His work not only enhances operational efficiency but also contributes to environmental sustainability by optimizing resources.
Audun is is eager to engage with others, exchange ideas, and discuss both literal and metaphorical axes.

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Session

Clear Guidelines, Strong Results – The Power of Process Standards

Case Study

Tuesday, June 24

04:20 pm - 04:45 pm

Less Details

In the realm of public infrastructure, clarity and precision in process management are key to achieving successful outcomes. Bane NOR, as the owner of Norway’s railway tracks, implements stringent process standards to ensure high-quality results in its projects. By maintaining transparent, well-defined guidelines that all contractors must follow, Bane NOR not only upholds compliance but also fosters an environment where clear expectations lead to strong performance. 

Bane NOR uses specific tools and methodologies to enforce its process standards, ensuring the efficient and effective delivery of critical infrastructure projects, ultimately maintaining the integrity and reliability of Norway’s railway network.

In this presentation you will learn:

  • How clearly defined process standards contribute to the quality and consistency of project outcomes
  • What are the challenges faced in enforcing these process standards across various contractors, and how they are addressed
  • What lessons can be applied across sectors to improve process management

 

PRESENTATION

Company

Bane Nor

https://www.banenor.no/
Bane NOR is the government agency responsible for the Norwegian national railway infrastructure. As the owner and manager of the railway infrastructure, Bane NOR oversees track maintenance, signalling systems, and infrastructure development projects across the country. With a focus on safety, efficiency, and sustainability, Bane NOR plays a crucial role in facilitating passenger and freight transportation, contributing to the overall connectivity and prosperity of Norway. Through continuous improvement initiatives and investment in cutting-edge technology, Bane NOR strives to provide reliable and environmentally friendly railway services for the benefit of both passengers and the nation's economy.
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BPM Summit Europe 2025 is part of the Digital Business Strategy Event Series. You can find more events here.
Date
June 23 – 24, 2025
Location
Radisson Blu Hotel Frankfurt
Phone
+49 (0)30 52 10 70 3 0
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