Ali Erdem Silan is the Head of Intelligent Automation CoE at ING, where he leads the strategic implementation of intelligent automation initiatives. Previously, he served as Manager of Hyperautomation Transformation & Strategy at Roboyo, managing significant transformation projects. His background includes RPA management at Mercedes-Benz Turkey, where he drove innovative automation solutions, and technology consulting at Accenture, where he successfully implemented eCommerce frameworks. With a degree in Civil Engineering and certifications such as UiPath RPA Advanced Developer and Scrum Master, Erdem combines extensive technical expertise with a strategic vision in his current role.

ING is a leading global financial institution, committed to empowering people to stay a step ahead in life and in business. With a rich history spanning decades, ING operates at the forefront of banking innovation, offering a comprehensive range of financial services tailored to the needs of individuals, businesses, and institutions worldwide. Renowned for its customer-centric approach, ING leverages cutting-edge technology and a diverse team of experts to deliver seamless banking experiences and innovative solutions that help customers achieve their financial goals. As a trusted partner, ING continues to shape the future of banking through its commitment to simplicity, sustainability, and digital innovation.