In today’s volatile business environment, success is no longer just about efficiency—it’s about adaptability. Geopolitical upheavals, escalating cyber threats, and increasing regulatory demands are disrupting traditional operating models. Meanwhile, leaders struggle to balance customer experience with margin pressure and operational resilience. To thrive, organizations must regain control of their operations through a modern approach to Business Process Management—one that enables real-time visibility, continuous improvement, and seamless execution across people, partners, and intelligent automation. This session explores what it takes to build a modern, level 4+ BPM practice—where strategy meets execution, and excellence becomes standard. We’ll discuss why process mining, process documentation, or AI alone are insufficient—and how the right integration of these tools can unlock transformative business outcomes.

 Attendees will leave with practical insights on:

• Achieving granular, actionable process transparency

• Embedding continuous optimization into daily operations

• Designing BPM systems that are resilient, scalable, and people-centric

Better BPM isn’t optional – it’s foundational.