In the world of Business Process Management, we often focus on methods, tools, and technologies. But what really makes the difference is leadership. True end-to-end process thinking requires a fundamental shift in leadership mindset. Classical hierarchies must give way to shared responsibility and trust, especially when it comes to empowering Process Owners and enabling collaboration beyond organizational boundaries. This is where BPM becomes a question of culture, not just capability.
In this session, you will learn:
- Why leadership transformation is a key enabler of BPM success
- How trust and responsibility across the value chain empower Process Owners
- How participants can use a simple Quick Check to reflect on their own BPM maturity
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