Case Study
Tuesday, June 25
09:00 AM - 09:30 AM
Less Details
UNIPER prioritizes customer-centricity by establishing dedicated customer journey and fostering collaboration with various tools. Thereby, business design in driving digital process transformation plays a pivotal role. From Process Mining to BPM, learn how UNIPER integrates various tools to streamline processes and enhance overall business design and gain valuable insights into assessing automation cases, leveraging a value framework to unlock the benefits of intelligent automation.
In this presentation you will learn:
Sneha Mascarenhas, with over 15 years of experience in the Banking industry (specifically in Trade finance) and Energy Trading, brings a wealth of expertise to the table. Armed with a CBAP certification and a Masters in Business Administration, Sneha has navigated various roles from daily Operations to Team Leading, Project Management, and cutting-edge Robotic Process Automation Assessment and Implementation. Her strengths lie in multitasking, continuous learning, embracing new challenges, and effective communication. With a passion for achievement and a drive to expand horizons, Sneha excels in Trade Finance, Letters of Credit, Customer Service, Relationship Management, Business Analysis, Project Management, Energy Trading, Robotics Process Automation, Leadership, and Team Management.