What approaches, systems, or tools does your organization currently employ to monitor and track the execution of business processes?
What are the primary challenges or limitations your organization encounters in achieving accurate, consistent, and timely tracking of process execution?
Which metrics or performance indicators do you consider most critical when assessing the effectiveness of process execution, and what rationale supports their selection?
In what ways does your organization utilize data collected from process tracking to inform decision-making, identify improvement opportunities, or support strategic initiatives?
Has your organization explored or adopted advanced technologies—such as process mining or AI —to enhance process tracking? If so, what outcomes or insights have resulted?